Office Landline South Africa

An office landline gives your business a professional phone system that your team can use from one central number. You can connect as many users as you need. Plus, the system includes a full switchboard with useful business features.

You can use VoIP-enabled phones with a stable Wi-Fi connection to handle your calls. Alternatively, your team can answer calls from mobile devices. We can also provide LTE, ADSL or fibre, depending on network availability. If you need VoIP phones or other compatible devices, we can supply them on quotation.

Office Landline Pricing and Features

Our office landline system costs R359 per month and includes:

• Multi-user system with full switchboard functionality

• 5 incoming channels

• Unlimited outgoing channels

• IVR voice menu

• Call recordings

• Professional welcome message

• Time-based call rules

• Call transfers

• Voicemail

• Additional users for R60 per month

• No port fee when you order the multi-user system

In addition, we now include telephone system welcome messages and voicemail recordings at no extra cost.

How an Office Landline Works

Your business receives calls through a hosted PBX system. The system then sends calls to the correct user, department or device. As a result, your team can transfer calls, manage departments and answer customers from different locations.

You can also connect multiple users to the same office landline. Therefore, the system can grow with your business as you add staff.

For example, you can set up an IVR menu that tells callers to press 1 for sales or 2 for support. The system then sends each caller to the right team.

Office Landline for Mobile Workers

Your office does not have to limit your team to traditional desk phones. Instead, staff can answer business calls on mobile phones when they work remotely or travel.

This gives your business more flexibility. At the same time, customers can continue using the same business number.

Office Landline Features

Our office landline system includes several features that help your team manage calls professionally.

Voicemail to email: Set up voicemail and receive messages by email. As a result, you can listen to messages wherever you are.

No contracts: We operate on a month-to-month basis. Therefore, you do not need to commit to a long-term contract.

Conference calls: Use the system for conference calls and business meetings without relying on separate services.

Professional greetings: Welcome customers with a professional greeting. You can record your own message, use an automated option or ask a voice artist to create one.

Dedicated support: If you need help, our support team can assist you by email, phone or live chat.

Interactive voice menu: Give callers clear options, such as sales, support or accounts. The system then directs them to the right department.

No expensive hardware: You can run your business phone system from mobile devices, so you do not always need to purchase traditional telephone handsets.

Mobile calls: Answer your office landline on a cellphone from almost anywhere. This makes the system useful for businesses with staff who work outside the office.

Missed call notifications: Receive a notification when you miss a call. You can then contact the customer and follow up quickly.

Call recordings: Record incoming and outgoing calls when required. This can help your team keep track of important conversations.

Multi-ring: Make several staff members’ phones ring when a customer calls. As a result, your team has a better chance of answering the call.

International numbers: You can get an international number and answer calls locally. This can make it easier for international customers to contact your business.

Unlimited incoming calls: Calls to a Wi-Fi destination or VoIP phone receive unlimited incoming calls. Calls to mobile numbers carry the applicable charges.

Business voicemail: When you cannot answer a call, a professional voicemail greeting can encourage customers to leave a message. You can then return the call as soon as possible.

Frequently Asked Questions About Office Landlines

What is an office landline from Virtual Number?

An office landline from Virtual Number is a cloud-based business phone system for teams. It allows multiple users to share one business number while using full switchboard functionality.

How does the office landline system work?

Calls to your business number travel through a hosted PBX system. The system then routes each call to the correct user, department or device.

How many users can I connect?

You can connect multiple users to the same office landline system. As your business grows, you can add more users for R60 per month.

What features does the office landline include?

The system includes a full switchboard, IVR menus, call recording, call transfers, voicemail and professional welcome messages. You can also use time rules and other call management features.

Do I need special phones or equipment?

For a traditional office setup, we recommend VoIP-enabled phones and a reliable internet connection. However, you can also use mobile devices to answer your business calls.

Can I use the office landline on mobile devices?

Yes. Your office landline can ring on mobile phones, so your team can stay connected when working remotely or away from the office.

How much does an office landline cost?

The multi-user office landline system starts at R359 per month. Additional users cost R60 per month.

Can I route calls to different departments?

Yes. You can create call routing rules such as “press 1 for sales” or “press 2 for support”. The system then directs callers to the appropriate team.

Can I use the system for a growing team?

Yes. You can add users as your business grows. The multi-user system also provides 5 incoming channels and unlimited outgoing channels.

Is there a contract?

No. The service runs on a month-to-month basis. Therefore, you do not have to commit to a long-term contract.

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