Mobile VOIP is becoming increasingly popular because it allows companies to work remotely or stay connected while away from the office.
Stay Connected With Your Business Number
You do not need to give clients your personal cellphone number. Instead, they can contact you on your business landline wherever you are.
Your telephone system can also manage calls with a welcome greeting and call transfers. In addition, you can limit calls to your office hours when you use the single-user premium or multi-user package.
The standard single-user VOIP package does not include these additional features. However, it still gives you a practical way to make and receive business calls from your mobile device.
Why Choose Mobile VOIP?
With Mobile VOIP, you do not need to forward every business call to your cellphone. As a result, you avoid paying for incoming mobile call forwarding.
Incoming calls through the mobile app are free. Outgoing calls, however, are charged to your account according to your package.
For businesses that make many calls, an unlimited option is also available for R349 per month. This package allows calls to local, national and South African cellphone numbers.
Take Your Business Number Anywhere
Taking business calls wherever you are has never been easier. Your clients will not know whether you are working from an office, from home or while travelling.
However, mobile data quality can affect call quality. Your signal may fluctuate when you are moving between locations. If you remain stationary and have a strong internet connection, calls can remain clear.
Furthermore, Mobile VOIP gives you more freedom when making outgoing calls. Instead of waiting until you return to the office, you can call clients directly from your current location.
Mobile VOIP App
We strongly recommend Acrobits Softphone because it works well with our system. Unlike some free apps, it stays connected reliably when configured correctly.
The app costs R80 as a once-off purchase from the Google Play Store. The iPhone version costs R160 from the App Store. You must have an internet connection for the app to work efficiently.
Therefore, you can use Wi-Fi, LTE or another suitable internet connection to manage your business calls while away from the office.
Affordable Mobile Calling
We have introduced an economical package at R89 per month. It includes 60 free minutes for outgoing calls when you use the app.
As a result, you can keep your business number active on your mobile without relying on traditional mobile airtime for every call. You can also sign up online and receive your number within a couple of hours, provided you submit your required RICA documents.
Frequently Asked Questions
1. What is Mobile VOIP from Virtual Number?
Mobile VOIP lets you make and receive business calls through a mobile app. Instead of using traditional mobile airtime or a physical landline, the service uses your internet connection.
2. How does Mobile VOIP work on my cellphone?
Once your service is activated, your business number connects to a VOIP app on your smartphone. Calls then travel over the internet, so you can use your number wherever you have mobile data or Wi-Fi.
3. Can I use my Mobile VOIP number as a normal business line?
Yes. Your number works like a normal business line. You can receive calls, make outgoing calls and present a professional business caller ID.
4. Do I need a SIM card or airtime?
No SIM card or mobile airtime is required for calls through the app. You only need a suitable data connection, such as Wi-Fi, LTE or fibre.
5. Are incoming calls free?
Yes, incoming calls through the VOIP app are free. Therefore, you can receive business calls without paying the mobile forwarding charges associated with traditional setups.
6. Can I make outgoing calls using my business number?
Yes. You can make outgoing calls through the app, while your business number appears on the recipient’s phone instead of your personal mobile number.
7. What are the benefits of VOIP for businesses?
VOIP helps businesses stay connected from different locations. In addition, it can reduce call costs and remove the need for a traditional office phone system.
8. Can I use Mobile VOIP while travelling?
Yes. Mobile VOIP is designed for mobility. You can take business calls from different locations in South Africa or abroad, provided you have a suitable internet connection.
9. How much does Mobile VOIP cost?
Pricing depends on the package you choose. Currently, the economical package costs R169 per month and includes 80 free outgoing minutes. An unlimited package costs R349 per month.
10. Which app do I need?
We recommend a compatible VOIP softphone app during setup. Once you install and configure the app, it connects your business number directly to your mobile device.
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