VirtualNumber presents 0800 numbers which is now available for purchase . A toll free number where your clients call your company for free* . These are the only ten digit landline numbers that are free to call within South Africa .
The 0800 numbers are designed for your bigger corporates that run a call centre with multiple call centre agents taking your call . You will notice the governmental departments are more inclined to advertise a toll free. The reason is that costing of calls will be the responsibility of the owner of the number . Please ask one of our agents for the rates as they may change from time to time. We always strive to bring these costs down.
The system also includes features of a fully integrated PBX system , like call recordings , call transfers , time rules , IVR options or welcome message facility ( voice overs are an additional cost).One of the most important features is a queuing system that manages calls whilst the caller is waiting for a operator to become available . In addition is the music on hold feature that allows you to play music ( needs to be supplied) or a voice over advertising new products and services while they wait . We also supply 300 incoming channels , any additonal channels can be purchased if required. We are offering 0800 numbers at low cost of R499 per month .
To advertise a toll free number is always more appealing than a paid for call number . Potential new clients prefer it as the longevity of the call may take longer than normal but not have to worry about costs. The company does not need to get additional landlines to run the operation , just simply connect as many call centre agents to theit VOIP devices and start receiving calls .
*Icasa has ruled that all networks in South Africa need to conform with not charging clients however some networks may not have included this ruling into their billing system . Majority of networks have to date included non billing when dialling an 0800. All landline from TELKOM to 0800 numbers are free.