A Virtual PBX gives your business a complete telephone system without the need for expensive office hardware. You can manage your phone system online and connect your team through VoIP phones, mobile phones or a mobile app.
There are no contracts. Instead, all services run on a prepaid basis. A professional welcome message can also help create a better first impression when customers call your business.
A Virtual PBX is also known as a business telephone system. It uses the internet to manage business calls and connect multiple users.
The multi-user system costs R339 per month for a local geographical number. You can also choose 0800 and 0861 numbers.
For a single user, the service starts at R189 per month. The system includes a range of business phone features at no extra cost.
Your business can use a wide range of call management features. These features help your team handle customers more efficiently.
The system sends voicemail messages directly to your email. You can then listen to them from your cellphone or computer.
Give your callers a professional welcome when they contact your business. You can record your own greeting or use an automated message.
An interactive voice menu lets callers choose the right option. For example, they can press a number for sales or another department.
You can also connect multiple staff members to the same phone system.
You do not need expensive telephone hardware to use the system. Instead, you can answer business calls through a cellphone, mobile app or VoIP phone.
Your data connection plays an important role in call quality. A stronger and more stable connection can provide a better calling experience.
A Virtual PBX allows you to answer your business number while you are away from the office.
For example, you can answer calls on your cellphone while meeting clients. You can also use a mobile app when working remotely.
This gives your team more freedom without changing the main business number.
If you miss a call, the system can send a notification by email or SMS. You can then return the call quickly.
You can record incoming and outgoing calls through the system. However, you must tell customers when you record their calls.
A call queue keeps callers on hold while the system manages incoming calls. This helps your team deal with busy periods.
Time routing lets you control where calls go during different hours. After hours, you can send calls to voicemail or an emergency number.
You can connect as many staff members as your business needs. Users can answer calls through a mobile phone or VoIP phone.
As your team grows, you can add more users without changing your main business number.
If you work with international customers, you can also use global numbers. This gives customers a local number to call instead of using an expensive international number.
Virtual Number also offers virtual landline numbers in more than 85 countries.
Calls to a mobile app or VoIP phone include unlimited incoming calls. Calls forwarded to mobile phones are charged according to the applicable rates.
Call quality depends on the quality of your internet or data connection.
If you need help, our support team can assist through email, telephone, live chat and WhatsApp.
You can also view the setup information and see how the system works before ordering.
The Virtual PBX gives your business one central phone system with the flexibility to work from almost anywhere.
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