Free Interbranch Calls: Keep Your Business Connected

Free interbranch calls can make communication between your offices simpler and help your team work together without worrying about the cost of every internal call. You can transfer your clients call to the correct staff member without asking the client to call back.
When your business has more than one branch, staying in touch should not add to your phone bill. Staff need to speak to colleagues, check stock, follow up on orders and help customers. These everyday calls can quickly add up when every branch uses a separate phone service. Calling a colleague in a different location is now free and quicker as well.

How Do Free Interbranch Calls Work?

A business VoIP phone system connects users through one central telephone system. Instead of treating every branch as a separate office, you can link your teams so they can communicate using the system. You can also transfer calls even if each branch has its own main number , provided that all the extensions are on the same PBX .

For example, a staff member in Cape Town may need to check stock with a colleague in Johannesburg. Rather than calling an external number, they can contact the other branch through the phone system, depending on how the service is configured.

This makes everyday communication easier, especially when your business has several offices or a team working from different locations or remote working. Calls internally are free and efficient, this is convenient for transferring the clients calls to the correct staff member efficiently and economically.

Why Connect Your Branches?

There is more to it than saving on calls. A connected phone system helps staff reach the right person faster. It can also make it easier to transfer calls and manage customer enquiries across different departments. Calling a colleague that is remote or working in a different branch has just become free.

As your business grows, you can add users and organise calls around the way your team works. Connect the telephone system to a CRM system to ensure all communication is freely available to all staff members .

A Practical Phone System for Growing Businesses

VirtualNumber offers multi-user VoIP solutions for businesses that need a shared phone system across different users and locations. Features and call charges depend on the package you choose as the single user option does NOT have this option, so get us to assist you in setting this up correctly . The multi user option allows for free inter branch calls, provided that all extensions are on the same PBX system.

Want to connect your branches? Get in touch and lets us link all your branches to one system . Our CRM system also lets all your staff be on the same page in regards to tasks and client info