In every industry there has always been a product or service that has disrupted the current market , often making the service lot cheaper and efficient . This is exactly what happened with the switchboard and PABX industry.The Hosted PBX service or also known as a business telephone system was introduced and immediately the service became cheaper and better.
A hosted PBX service will cost you from R249 pm.You don’t need to get additional landlines at an extra cost . So what is a hosted PBX or virtual PBX ? This is answered really very simple : This system is a web based product that can be managed online by yourself ( no experience needed) or we can do so for you. All you need is a data connection for an office environment or a cell phone for a mobile environment. To view the video on how easy it is you can watch it here.
What do you get ? All included in the price is features such as call recording , transfer of calls , welcome message , IVR or Voice menu assistance ( press one for sales etc) , time rules and loads more. We can also assist with an automated voice at no extra cost for welcome message / IVR as well as voicemail and after hours services. Original price includes only 2 incoming with unlimited outgoing.You can view all our features and you don’t pay extra.
To run a Hosted PBX in an office environment all you need is a data connection to start receiving calls, should you require this too we can assist as well via STARCOM. To use a VOIP phone you will need LAN ports. You will need to purchase each device separately , if this is too expensive we can also use a mobile app that needs just a WiFi connection. You can also run this system on your mobile for the organizations that are not office based. Get in touch with us today and see how we can assist your telephonic needs.
These are just some of the features that you will get with a Hosted PBX
Voicemail to email: All messages are sent to you via email , listen to your mails anywhereon your cellphone. Set this up on the Virtual PBX at no extra cost.
No contracts: We dont do postpaid services so we dont tie you in.All our services are prepaid with a 30 day cancellation notice period.
Professional Greetings: Welcome your clients with a professional greeting , whether you record it live on the system , get a voice artist to record one for you or get us to do an automated welcome message at no extra cost.
Dedicated Support :Have a problem? Let our support team know right away either via email, call or live chat as well as WhatsApp on 0115682555.
Interactive Voice Menu: Press one for sales , press two for sales , now you can get your own voice menu to help your clients along the way. Connect as many users as you like. Set this up on VIrtual PBX at no extra cost.
No Hardware:No need to buy expensive telephone handsets , you can run your business off a cellphone , mobile app or VOIP phone. The better the data connection the better the quality.
Mobile calls: Imagine answering your landline anywhere in the world , now you can by answering on your cellphone. Dont be stick in an office , being in front of clients is where sales are done.
Missed Call Notifications: If you missed a call a notification will be sent to you so you can call a client backclients will be impressed with efficient service, email or SMS sent to you immediately.
Call Recordings:Record all your incoming and outgoing calls , and never be caught out again by, what she said he said. * You do have to notify your clients are being recorded.
Call Queue: Dont miss a call by getting your client to ring multiple staff to ensure your clients call gets answered. Our system will manange your calls while your caller is on hold.
Numbers Globally: Get a global number and answer locally , ideal if you have international clients calling you on expensive international rates.
Unlimited Calls:All calls to a mobile app or VOIP phone will receive unlimited incoming calls . Calls to mobile are charged for. Call qulaity is data connectivity dependant.
Time Routing:All calls can be managed during specific hours. After hours calls can be directed to an emergenct number or voicemail , all to your preference.
You can now order more incoming channels so your clients can get through to you quicker.